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Frequently Asked Questions [FAQ]

Welcome to FAQ. Here you can find Answers to commonly asked questions. We strive to make it easy to answer all of your questions and make the site as easy to use as possible. FAQ on this page helps to saves both yours and our time. Please try the links below for possible help topics:




  • Sales FAQ


    Will you charge Tax on my Order?

    Listed Price includes Tax.


    What's your Privacy Policy?

    Please Visit our Privacy Policy page to know about our Privacy policy. please find link on footer.


  • Billing FAQ


    How does having Customer Accounts help me?

    Customer Accounts make it easier for repeat customers to order faster.

    Customer Accounts allow customers to:
    * Pre-fill address on subsequent orders
    * Easily track order statuses
    * View Order History


    How safe is my shopping and what are the security measure you are using?

    We are using Worlds No.1 eCommerce Selling Platform. Your order will be saved as Encrypted.


    which payment options you provide?

    Use credit/debit cards or PayPal to pay for orders on potentorganics.com


  • Shipping FAQ


    Will you ship to Outside USA?

    Yes.


    When will you ship my order?

    We usually ships orders next business day, except weekends and holidays. 

     

    Holidays

    Memorial Day

    Independence Day

     

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    Where's My Stuff?

    Didn't get a tracking number in your email? Just looking for the latest status update? Please Visit My Account, click on Order number, You can find tracking number below Product Name. Or Give us your order number and we'll tell you what we know....


    What's your Shipping Policy?

    Please Visit our Shipping Policy page. please find link on footer.


  • Support FAQ


    How to Get Support ?

    We’re happy to help our customers. We try to answer each question as quickly as possible, but response time can sometimes take up to 24 hours.Please use contact us page.